Darla Mandell Baird
Darla grew up in the floor covering business, but officially started her career with the family-owned company in 1995. Now with over 20 years experience in various areas of operations and administration, Darla’s responsibilities as Chief Financial Officer are to oversee and manage all inside accounting and financial practices for the corporation. In addition to her CFO role, Darla is also responsible for all Human Resources and directs all payroll requirements, vendor procurement and inventory levels for the company.
Lou Mandell, Jr.
Lou provides professional management by overseeing all daily operations of sales, project manager/estimating staff, and field technicians. His 20+ years of experience with ProCarpet assures our clients will receive successful completion of their projects in every aspect. Lou has become a valuable resource with his creative solutions to challenging floorcovering situations. He takes enormous pride in having built the best team of in-house installation technicians anywhere, devoted to continuous skills improvement and ongoing education. ProCarpet’s innovative apprenticeship program has produced a reliable source of installers, as well as an extremely high standard of workmanship.
Office Manager & Project Admin
Linda has been a dedicated member of the Pro Carpet team for over 28 years! As executive administrator, her office management skills have assisted in establishing Pro Carpet as well
run organization. Linda’s responsibilities include contract administration, qualification of subcontractors and our in-house installation staff, insurance requirements, and certified
payroll. Linda enables our financial administrators to accurately track job cost analysis, as well as contract review with facilitation of submissions, insurances and signatures. To round off her considerable list of skills, she helps manage accounts receivable, billing and collections.
Taylor started her career with ProCarpet in 2013 as the third generation member of the family business. Taylor is the billing specialist for property management accounts.
Meet Daryn Sapere, our Scheduling Coordinator/Sales expert at ProCarpet Inc since 2013. With prior success as a pizza business owner, Daryn brings a wealth of management and client relations experience to his role. He coordinates installations, oversees sales for multi-housing accounts, and manages sub-contractors, ensuring project success and customer satisfaction.
John is another shining star on the ProCarpet team, with over 25 years with the company. He prides himself in running a productive and organized warehouse. John’s responsibilities include daily organization of staging materials for our mechanics to deploy to each project scheduled. He tracks orders from manufacturers to assist in scheduling and provides ongoing communication to the project managers. John is highly skilled in organizing and implementing stock, as well as reordering of materials. There is no one better at managing warehouse staff for unloading, delivery services, inventory control and cutting of materials.
Senior Project Executive
Jason’s extensive background was established by being a third generation flooring specialist, learning the business from the ground up as a mechanic. In 2005, he joined ProCarpet as an industry professional, skilled with vast knowledge of product and installation procedures, as
well as B2B sales and relationship-building. He is responsible for developing estimates, contract execution, and project management to successful completion. Jason is considered one of the top professionals in his field. He specializes in target markets across the state of NY for K-12, Higher Education and Municipal projects.
Account & Project Manager
Meet Michael Bailey, our Account & Project Manager at ProCarpet Inc since June 2017. With 15 years of experience at Wegmans Food Markets, including leadership roles, Michael brings a wealth of expertise to our team.
Michael’s responsibilities encompass estimating and managing commercial flooring projects for both end-users and general contractors. He also excels at bidding and estimating future projects.
Armed with a Bachelor’s degree in Political Science from the State University of New York Brockport and an OSHA 30 Hour Hazard Training certification, Michael is well-equipped for success. He has notably worked on projects at Cornell University and is dedicated to delivering excellence in every endeavor.
Tom Lotz, our Project Manager since August 2017, leads projects from bidding and contract negotiation to seamless execution. With a flooring industry background since 2008, Tom brings valuable experience. He has some college education in Business & Law, bolstering his project management skills.
Tom has successfully managed notable projects like Southeast Towers Project, SUNY Upstate Nappi Wellness Center, U of R St. James Hospital, Town of Greece Community & Senior Center, and Coca Cola Syracuse Distribution & Office. His expertise and commitment ensure project success.
Nick served for 18 years as President of his own commercial paint and wall covering
company. In 2006, Nick joined ProCarpet, bringing his extensive expertise in all varieties of wall covering, Nick’s presence has allowed ProCarpet to expand their offerings and become a single source for combined flooring and painting projects. Nick’s responsible for sales, estimating and project managing his flooring and paint division accounts which include top corporate clients. With Nick in charge, our customers have come to expect a high level of workmanship.
Craig is a consummate professional with over 35 years in the flooring industry and has served ProCarpet as a valuable team member for over 25 years. Craig started as an installation specialist in which he gained valuable knowledge, and led him to being named as project manager. His expertise is in estimating both commercial and property management projects. Craig has obtained great reputation for customer service, focusing on completing projects with excellence, leading to long-term customer retention.
John Mosca, our Estimator/Project Manager since July 2021, is a seasoned pro. With expertise in estimating, contract negotiation, and project oversight, he excels in ensuring projects are efficiently completed. John’s versatile background spans the flooring industry and finance, supported by his Bachelor’s in Finance from St. John Fisher. His dedication to meticulous project management and the fusion of financial insight with field experience make him a crucial part of our team, consistently driving project success.
Outside Sales Representative
Meet Chuck Mantione, our dedicated Outside Sales Representative at ProCarpet Inc since 2007. Chuck’s extensive 30+ years of industry experience uniquely position him to oversee sales for our Multi-housing clients and property management. His wealth of knowledge and commitment to excellence make him an invaluable asset to our team, ensuring project success and client satisfaction.
Residential Sales Representative
With over 30 years of experience in floor covering, Dave has accumulated a wealth of knowledge in the industry. Since joining ProCarpet in 2001, Dave works exclusively with new home construction accounts, our retail showroom clients and our loyal repeat customers. He has earned a reputation for honesty and commitment to great customer service. Our retail customers often rely on Dave to provide design consultations, guidance with product selections and complete follow-thru with quality installations.
Meet Ryan Buskey, our Operations Manager at ProCarpet Inc since 2012. He’s a seasoned pro who directly manages in-house installers, coordinates scheduling, and ensures safety compliance. Ryan started with us at the age of 20 and worked his way up from helper to Operations Manager, gaining valuable field experience along the way. He holds multiple certifications, including OSHA 30, and brings a wealth of expertise to our day-to-day operations. Ryan’s dedication ensures the successful execution of projects and the safety of our team.
Branch & Project Manager
Phil started his career in the early 90’s as a Facilities Planner and in 1997 became a Project Manager in the Commercial Flooring Industry. He has gained extensive knowledge in his more than 20 years of experience along with a reputation for being an honest, dedicated, and detail-oriented professional. Phil joined the ProCarpet team in 2018 and is excited for the opportunity to serve Western Pennsylvania and the surrounding areas. He is committed to providing exceptional service and maintaining long-lasting relationships with his clients.
Project Manager & Estimator
Alicia Smith, our experienced Estimator, joined us in July 2021. With nearly two decades in the industry, she excels at Callidus Take-Offs, project submittals, and project close-outs. Her career includes 18.5 years in residential design, retail sales, and tile showroom coordination, along with seven years as a commercial flooring project manager. Holding a Bachelor of Science degree in Interior Design and Housing from Indiana University of Pennsylvania, Alicia is dedicated to the art of estimation and ensuring project success.
Branch & Project Manager
Brian Giles, our Florida Branch Manager since 2023, boasts 25+ years of industry experience. Starting as an installer right out of high school in his hometown of Chicago, Brian swiftly rose through the ranks, becoming proficient in sales and project management. His diverse experience includes projects of all sizes and types.
Now leading our Florida branch, Brian handles project estimation, contract negotiation, submittals, material procurement, labor coordination, and project oversight. His commitment to excellence is unwavering, and he’s dedicated to meeting your needs, whether it’s day or night, for projects of any scale. We’re delighted to have Brian on our team.