Quality Flooring Solutions for Over 40 Years

Welcome to ProCarpet, Inc.

For over 40 years, ProCarpet, Inc. has been the leading provider of commercial and residential flooring in Upstate New York. As a family-owned business, founded by Eileen and Louis Mandell Sr. in 1979, we have established ourselves as the trusted name in the industry.

Our commitment to delivering superior products and installations has earned us the reputation of being the go-to carpet store and flooring contractor in the region.

Your Local Experts for Commercial & Residential Flooring Installation

Commercial Flooring Expertise

We specialize in providing top-grade commercial floor coverings and reliable installations. From corporate offices to healthcare facilities, educational institutions to hospitality venues, we offer tailored solutions that meet your specific requirements.

Residential Flooring Solutions

Transform your home with our exquisite range of residential flooring options. At ProCarpet, we understand that your home deserves the best. That’s why we offer a wide selection of fine carpeting, hardwood flooring, laminate flooring, vinyl tile flooring, ceramic tile flooring, and luxury vinyl tile (LVT).

Paint & Wall Coverings

When it comes to wall and floor surfaces that endure heavy wear, constant touching, high traffic, and frequent cleaning, special preparation tailored to each specific application is crucial. At ProCarpet, our team of professionals understands the unique requirements involved in these situations. We have built a solid reputation over decades for delivering exceptional wall finishes that are completed on time, within budget, and without a trace of any mishaps.

Our Process of Work

Initial Consultation & Material Selection
  • We’ll meet with you to discuss your flooring needs and preferences.
  • We’ll take measurements and assess the area where the flooring will be installed.
  • We’ll present you with different flooring options such as hardwood, laminate, tile, carpet, etc.
  • We’ll help you choose the best flooring material based on your requirements and budget.
  • We’ll explain the advantages and disadvantages of each material, considering factors like durability, maintenance, and appearance.
Cost Estimate & Contract
  • We’ll provide you with a detailed cost estimate that includes materials, labor, and additional services.
  • Once we agree on the estimate, we’ll create a contract that outlines the project details, timeline, payment terms, and warranty information.
Preparing the Space
  • Before starting the installation, we’ll clear the area of furniture and other items that could get in the way.
  • We’ll take precautions to protect surrounding surfaces and minimize dust or debris during the process.
  • We’ll ensure that the subfloor is leveled properly to create a smooth and even surface for the new flooring.
Flooring Installation
  • Following the manufacturer’s guidelines, we’ll begin installing the flooring.
  • We’ll start from one corner of the room and work our way across.
  • We’ll cut and fit the flooring pieces precisely, leaving appropriate gaps for expansion if required.
  • We’ll use the appropriate adhesives, nails, or other fastening methods depending on the type of flooring.
Final Touches & Walk through
  • To give your flooring a polished look, we’ll install baseboards, trim, or transitions as needed.
  • If necessary, we’ll apply finishes or sealants to protect and enhance the appearance of the flooring.
  • We’ll carefully inspect the installed flooring to ensure it meets our high standards.
  • We’ll schedule a walkthrough with you to show you the finished flooring and address any final questions or concerns you may have.
Project Completion
  • Once you’re happy with the flooring, we’ll consider the project complete.
  • We’ll provide you with instructions on how to care for and maintain your new flooring.


Outstanding Customer Feedback

“The people there are friendly and great to work with I recommend them to clients of mine.”


Robert B.

Dave at pro carpet was a pleasure to work with he came to measure the day after i called and when my carpet was delivered the crew was here the next day to install they did an amazing job it looks phenomenal and they did 3 bedrooms a hallway and stairs in 3 hours awesome job would highly recommend.”


William C.

Very good selection of carpet and awesome customer service”


Scott P.

Having purchased a condo in Florida, we needed some advise for style, color, etc. for a new carpet. The retailer in Florida suggested we go to a dealer in our present location for ideas. Seeing we had done business with Pro carpet in the past, we called them and explained our situation. They said they would be glad to help us. We went in and Dave helped us pick out styles, colors, etc. He also arranged to have samples sent to our home in Spencerport. After we made our choices with Dave’s help, we sent them to the retailer in Florida and they were able to find and install our choices. Pro Carpet, you are the best!”


Jack M.


Lisa and I have been living with the new family room carpet and the tile extension for a couple weeks now.  Ijust wanted to let you know how delighted we are with the way it all came together.

Your recommendation about using nylon, and ordering some larger samples for us was invaluable–we really feel that we chose the perfect color.And your facilitating a prompt and meticulous pair on craftsmen for the respective, consecutive installations was invaluable! Both gentlemen were careful, considerate, and clean.

We couldn’t be happier with any part of the entire process, from showroom selection to vacuuming the stray fibers! Pro Carpet continues to spoil us with professionalism and courtesy!


Robert D.


Ready to upgrade your floors? Contact our team of experts today!